bd bajj Privacy Policy

1 Introduction

bd bajj (https://bd-bajj.cam) is an online casino and sports betting platform for users in Bangladesh. This privacy policy ("Policy") explains what information we collect about you, how that information is used, who it may be shared with, and what your rights are.

This policy is an integral part of our Terms and Conditions. Please read this page carefully before opening an account or using the services at bd bajj. If you disagree with any part of this policy, please refrain from using our services.

In this policy, "we", "our", or "bd bajj" refers to the organisation that operates this website. "You" refers to any registered member or visitor of this site.

2 Types of Information Collected

We may collect the following information:

2.1 Information You Provide Directly

Information you provide yourself during registration, verification, or support:

• Full name and date of birth
• Email address and mobile number
• Copy of national ID card or passport (for KYC verification)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details (necessary parts for processing transactions)
• Communication records provided via support chat or email

2.2 Automatically Collected Information

Some information is collected automatically when you use the site:

• IP address and geographic location (approximate)
• Browser type, device model, and operating system
• Page visit times, total session duration, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Game play history, bet amounts, and transaction logs

2.3 Information Received from Third Parties

We may receive additional information necessary to verify your identity from identity verification agencies, payment processors, or fraud prevention services.

3 Purpose of Using Information

Collected information is used only for the following purposes:

3.1 Account Management and Verification

Creating your bd bajj account, ensuring login security, and verifying age (confirming 21+) are our responsibilities. Your identity-related information is used for this purpose.

3.2 Processing Financial Transactions

Your payment information is used to process deposit and withdrawal requests. We handle transactions via bKash, Nagad, Rocket, Upay, and bank transfer, and records of each transaction are stored securely.

3.3 Providing Customer Support

Your information is used to resolve your issues, answer account-related questions, and maintain communication via live chat or email.

3.4 Security and Fraud Prevention

Detecting unusual transactions from an account, preventing misuse of multiple accounts, and stopping any suspicious activity are part of our security measures.

3.5 Responsible Gaming

We monitor playing patterns to understand whether anyone may be engaging with gaming at a harmful level. To learn more about our policy on this, please read our Responsible Gaming page.

3.6 Service Improvement

Anonymous analytics data is used to fix site errors, test new features, and improve the user experience.

4 Sharing and Disclosure of Information

bd bajj does not sell or rent your personal information. However, information may be shared with specific third parties in the following circumstances:

4.1 Payment Partners

Necessary information is shared with our payment gateway providers to complete financial transactions. These providers receive information only for processing transactions and are required to follow their own privacy policies.

4.2 Identity Verification Agencies

Identity-related information may be shared with third-party verification agencies to complete the KYC process. These agencies operate under strict confidentiality agreements.

4.3 Legal Obligations

We may be required to disclose information in response to a valid legal process, court order, or authority request. In such cases, we will provide only the minimum necessary information.

4.4 Technology Service Providers

Technology providers that assist in operating the site — such as server hosting, cybersecurity, or gaming software suppliers — may view information to a limited and necessary extent. All such parties are contractually committed to protecting the confidentiality of your information.

5 Cookies and Tracking Technologies

bd bajj uses cookies and similar tracking technologies. These are small text files stored on your device.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, save cart contents, and provide security protection. Disabling them will affect the core functionality of the site.

5.2 Analytical Cookies

These cookies are used to understand which pages are visited most, where users spend more time, and what errors are occurring. The information collected is anonymous.

5.3 Cookie Controls

You can delete cookies or stop accepting new ones at any time from your browser settings. Keep in mind that disabling essential cookies may cause some features to stop working.

6 Data Retention and Security

6.1 Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as required by legal or business needs. Financial records are generally kept for a longer period due to legal obligations.

6.2 Security Measures

Steps bd bajj takes to protect your information:

• Securing data transfers via SSL encryption
• Storing sensitive information in encrypted form
• Access controls — only authorised staff can view personal information
• Regular security audits and vulnerability assessments
• Detecting unauthorised access through system log monitoring

If a data breach or security incident occurs, bd bajj will notify affected users as quickly as possible.

7 International Data Transfers

Some technology service providers may have servers located outside Bangladesh. In such cases, we ensure that data transfers are carried out in compliance with applicable law and with appropriate safeguards. All international service providers working with bd bajj are required to maintain privacy standards equivalent to this policy.

8 Your Rights Regarding Your Information

As a bd bajj user, you have the following rights:

8.1 Right to Access Information

You may request a copy of the information we hold about you. It will be provided within a reasonable time after the request is received.

8.2 Right to Correct Information

If any information about you is incorrect or incomplete, you may request a correction. Some information can be changed directly from your account settings.

8.3 Right to Delete Information

After closing your account, you may request deletion of your information in accordance with applicable law. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that processing of your information be temporarily restricted. Such requests must be submitted to our support team.

8.5 Right to Submit a Complaint

If you have any concern about how your personal information is handled, please contact us directly. Our support team is available 24/7 in both Bengali and English.

9 Protection of Minors

bd bajj is for persons aged 21 and above only. We do not intentionally collect information from anyone under the age of 21. Age is verified at registration, and if anyone registers with false information, their account will be closed immediately.

If you suspect that a minor is using our platform, please notify our support team.

10 Disclaimer Regarding Third Parties

bd bajj's payment partners and game software providers have their own privacy policies. We are not responsible for their policies or how they handle information. You are advised to read the privacy policy of any third-party service you interact with directly before using it.

11 Process for Policy Changes

This privacy policy may be changed due to business changes, technological developments, or legal requirements. For any significant change, we will update the date on this page and, where possible, notify registered members by email.

Continued use of the site after a change means you accept the new policy. We therefore advise reading this page regularly.

For this privacy policy, more information about us, and answers to general questions, visit our About Us page.